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Welcome to the Stiwilo FAQ section!
Below, you’ll find answers to some of the most common questions about shopping with us.
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14 Days Return
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Stiwilo is an online store offering premium men’s apparel, including oversized t-shirts, polos, sweatshirts, and varsity jackets. Our focus is on providing stylish, comfortable, and durable clothing for modern men.
Our products are designed in Mumbai, India and manufactured in Bhiwandi, India with a commitment to quality and ethical production.
We offer sizes ranging from S to XXXL. You can check our detailed size guide [link to size guide
For best results, follow the care instructions provided on the clothing label. Generally, wash with cold water and avoid using harsh detergents.
Simply browse our collections, add your favorite items to the cart, and proceed to checkout. For assistance, feel free to contact our customer support.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
Orders can be modified or cancelled within 24hrs of placement. Contact our support team as soon as possible for assistance.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
We accept returns within 10 days of purchase, provided the items are unworn, unwashed, and in their original condition with tags attached.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
We offer a 7-day return policy. Items must be returned in their original condition with tags attached.
To initiate a return, email us at *help@stiwilo.com* with your order details and reason for return.
Refunds are processed within 10-14 business days after the returned item is inspected and approved.
Yes! We use organic cotton, recycled materials, and eco-friendly dyes in our collections.
We accept UPI, debit cards, credit cards, and COD payments.
You can reach us via email at help@stiwilo.com or through our contact form https://stiwilo.com/contact-us/.
We’d love to hear from you! For collaborations, partnerships, or influencer opportunities, email us at support@stiwilo.com
No. Currently we only operate online.