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Stiwilo (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (www.stiwilo.com) or use our services.
By accessing or using our website and services, you consent to the collection and use of your information as outlined in this policy. Please read this policy carefully to understand how we handle your data.
Information We Collect
We collect information in several ways when you interact with our website:
- Personal Information: This includes details such as your name, email address, phone number, and payment information when you register for an account, subscribe to our newsletter, or make a purchase.
- Non-Personal Information: We collect information such as your IP address, browser type, and device type through cookies and other tracking technologies to enhance your experience on our site.
- Usage Data: We may collect details about how you use our website, such as the pages you visit and actions you take while on the site.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services.
- To process transactions and manage your account.
- To personalize your experience and improve our website.
- To communicate with you, including responding to inquiries, sending updates, and marketing communications (if you have opted-in).
- To analyze usage trends and conduct research to enhance our services.
- To comply with legal obligations and enforce our terms and conditions.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about how you interact with our website. These technologies help us provide a better experience by remembering your preferences, improving site functionality, and analyzing user behavior.
You can control cookie settings through your browser settings. However, disabling cookies may affect the functionality of some parts of our site.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following entities:
- Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analytics, and email marketing.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
Data Security
We implement a variety of security measures to protect your personal information. While we use commercially reasonable efforts to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of your personal data that we hold.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to certain exceptions.
- Objection to Processing: You may object to the processing of your personal data in certain situations.
- Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at help@stiwilo.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Queries
If you have a query, concern, or complaint in relation to collection or usage of your personal data under this Privacy Policy, please contact us at the contact information provided above.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: support@stiwilo.com
Phone: 9594301606